Account Manager

Join our client’s fast-growing B2B product startup that provides businesses with intelligent insights into the employee time usage, and get a unique opportunity to accelerate your career as an Account Manager.

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locationBelgradejob typeFull timedateExpired

What you’ll do:

  • Be the primary point of contact and build long-lasting relationships with customers

  • Proactively manage each customer’s business needs while they are in a trial period

  • Go the extra mile to engage free trial users and convert them to paid customers

  • Keep current clients satisfied and deliver exceptional client service on a day-to-day basis

  • Help customers through email, phone, online presentations, and screen-share meetings

  • Monitor and analyze customer’s usage of our product

  • Liaise between the customer and internal teams

  • It’s great if you are:

  • Passionate about technology, compassionate with customers, and above all else, an educator.

  • Comfortable in a startup environment where roles and responsibilities evolve quickly.

  • A self-starter/learner, and able to get things done. 

  • Comfortable presenting on live video calls and webinars.

  • Good with tools, and a data-driven world to design and execute automated campaigns that leverage high-quality content for customer self-learning & product-adoption.

  • Mandatory skills and experience for this position: 

  • 2+ years of proven Sales/Business Development/Account Management experience

  • Excellent verbal and written language skills for English – Equivalent C1 level

  • Excellent verbal, negotiation and presentation skills

  • Excellent organization, project management, time management

  • Strong Analytical and problem-solving mindset

  • Self-motivated and able to thrive in a results-driven environment

  • Nice to have/bonus skills and experience for this position:

  • Spanish language

  • Previous experience in the SaaS/Software industry

  • Additional benefits:

  • Pet-friendly offices

  • Possibility to work remotely

  • 20 days of Vacation

  • Apply for this position

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