FAQ

How can we help you?

Have questions? We’re here to help.

With FatCat Coders' 30-day risk-free trial, specifically available for the full-time Managed Hire model, you can work with a vetted candidate before committing long-term. During this period, you can assess the candidate’s performance on real tasks. 

If you're not satisfied, you have the option to either cancel the engagement or request a replacement candidate at no additional cost. This trial is designed to give you peace of mind, allowing you to proceed confidently or make adjustments without a long-term commitment.

Read more about our 30-day trial.

If you’re not satisfied with the candidate during the 30-day trial, you can cancel the engagement or request a replacement at no extra charge. To ensure fairness, you need to provide clear reasons for the cancellation, such as unmet goals or communication issues, etc. If the trial engagement is not canceled or a talent is not replaced within this period, it becomes billable.

To ensure fairness for both parties, cancellations must meet these criteria:

  • Provide clear reasons for cancellation: This can include unmet goals, technical gaps, or poor communication.

  • Send a written warning email to FatCat Coders: This must be done at least 5 business days in advance and should specify the issues at hand.

  • The talent must fail to show improvement during the notice period.

Cancellations outside these conditions or without sufficient feedback may not qualify for the benefits of the 30-Day Trial.

When applying, candidates go through a rigorous multi-step evaluation process to ensure they meet the highest industry standards. Our comprehensive vetting process includes:

Communication & English proficiency

  • We assess email and written communication, verbal fluency, and the ability to present ideas effectively in English.

Soft skills & personality

  • We look for collaboration, respect for diverse teams, proactivity, curiosity, adaptability, openness to feedback, emotional intelligence, and leadership potential.

Technical expertise

  • Candidates are tested on real-world problem-solving, relevant tools and technologies, and practical knowledge related to their role

Read more about our vetting process.

Yes, all our candidates have been pre-vetted for your convenience. However, you're more than welcome to conduct an interview to ensure that their skills align with your requirements.

The vetting process evaluates:

  • communication and English proficiency,

  • problem-solving abilities,

  • technical knowledge, and

  • soft skills such as teamwork, proactivity, adaptability, and leadership.

Personality traits and motivation are also considered to ensure a good fit with clients.

Unlike many freelance platforms or recruiters that rely on self-reported profiles or basic filters/tests, FatCat Coders uses a multi-layered vetting process to ensure you only meet top-performing, remote-ready professionals.

We combine AI-powered testing with expert human evaluation, covering both technical and soft skills, as well as real-world remote readiness. Every candidate is evaluated on:

  • Technical expertise through role-specific tasks and challenges

  • Communication and collaboration skills via live interviews

  • Remote-readiness traits, such as proactivity and time-zone flexibility

  • Behavioral and cultural fit, assessed by our internal hiring team

Plus, for the Managed Hire full-time model, we offer a 30-day risk-free trial, allowing you to assess performance in a real project before committing.

This comprehensive approach goes far beyond what most platforms and agencies offer—so you don’t just fill a role, you find someone who delivers long-term impact.

It’s simple. Fill out a short form outlining your hiring needs. A talent specialist will reach out within 24 hours to walk you through the next steps and begin your search.

Hiring with FatCat Coders is fast, streamlined, and designed for long-term success, not just filling roles.

Here’s how it works:

  1. Tell us your requirements

Tell us what role you're hiring for, your tech stack, ideal experience level, and preferred engagement model (freelance, full-time, direct hire).

  1. Get matched with vetted talent

We handpick top candidates who are pre-vetted for technical skills, remote readiness, and who meet the requirements you set.

  1. Interview & choose your match

Review candidate profiles, ask questions, or schedule interviews. You stay in control of the final decision.

  1. Start working, risk-free

Once you're ready, you can kick off the collaboration. With our Managed Hire full-time model, you’ll benefit from a 30-day risk-free trial, allowing you to evaluate the collaboration without long-term commitment.

Once you submit your requirements, we'll schedule a call to gather more details. You can facilitate a quick matching process by being prepared for the discovery call, clearly outlining your needs, and promptly providing all required information about the position and budget. Typically, it takes about 2 business days to find a match. However, if your requirements are very specific, it might take a bit longer to find the perfect candidates for you.

FatCat Coders helps you streamline your operations by managing contracts, payroll, and all legal formalities, allowing you to focus on achieving your goals stress-free.

  • Contract Management: We handle the creation, negotiation, and renewal of contracts, ensuring that all terms are clear and legally sound.

  • Payroll Processing: We ensure the timely and accurate processing of salaries, bonuses, and benefits, while adhering to relevant tax and labor laws.

  • Regulatory Compliance: We stay up to date with ever-evolving regulations, including labor laws, data protection requirements, and industry-specific standards.

Managed Hire (Full-time or Freelance): The price is 20% of all charges. This option includes a wide array of services like payroll and legal handling, time tracking, and performance reviews, offering a comprehensive solution for talent management.

Direct Hire (Available only for Full-time Hires): The price is 10% of the yearly gross salary. This model involves a one-time placement fee, and you have the option to purchase additional guarantees at 1% of the candidate’s annual gross salary per month, with a maximum duration of 2 years and a fee up to 30% of the candidate’s yearly gross salary.

You will be invoiced bi-weekly. The payment deadline is set to be by the next invoice. This means you'll receive an invoice every two weeks, and payment should be completed before the following invoice is issued. This schedule ensures a consistent and manageable payment process.

No, FatCat Coders doesn't charge any upfront fees to cover any costs associated with recruitment, contracts, or anything else.

FatCat Coders' talents are mostly located in Balkan countries- Serbia, Montenegro, Croatia, Bosnia, and more.

We offer two flexible hiring models tailored to your business needs:

  • Managed Hire (Full-time or Freelance): You can hire vetted talent through the FatCat Remote platform, either on a full-time or freelance basis. This model includes comprehensive support where we handle everything from compliance and contracts to performance management, enabling you to scale easily without the traditional costs and overheads associated with employment. This includes payroll and legal handling, time tracking, performance reviews, instant and unlimited replacements, a 30-day trial for full-time hires, and even add-ons like equipment, employee benefits, and education.

  • Direct Hire (Available only for Full-time Hires): This model allows you to find and connect with the right candidate through our platform, and then hire them directly on your terms, making the candidate a permanent part of your team. We facilitate the matchmaking process, after which you take over. This engagement involves a one-time placement fee, and you have the option to purchase a guarantee for additional security.

On the FatCat Coders hiring platform, you can find and hire diverse types of roles related to the IT field. From developers, designers, QAs, project managers, product managers and other technical and non-tech roles.

Since we offer a freelance hiring model, there is no minimum number of project hours.

Talent management is a benefit included in the Managed Hire model and encompasses a range of services designed to optimize and support your hire’s performance. This means that FatCat Coders handles all key aspects of managing hires, including performance tracking, legal compliance, career development, and administrative tasks. Thus, clients can focus entirely on their projects.

Can’t find the answer you’re looking for?

Contact us to find out everything you need to know about the platform and pricing.

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